Nutricia Homeward Metabolics Specialist Service

Home delivery

Nutricia Homeward Metabolics and Specialist is a free home delivery service available across the UK. There are no tie-ins and no minimum contract. We take the load off...

  • Dedicated customer care coordinators: A named coordinator for continuity of service.
  • Prescription management: All GP prescription requests and queries are dealt with by our team.
  • Text ahead service: A free text message service to provide updates on delivery timings.
  • Out of hours contact: An out of hours answer phone service is regularly checked by our team for piece of mind.
  • Translation service: A translation service is available for non-English speaking patients.
  • In-house pharmacy: All our orders are checked and double checked by pharmacists.
  • Delivery drivers: All our drivers are DBS checked and receive specialist training (not Northern Ireland).
  • Flexible product deliveries: We are able to split cases of product thereby delivering only quantities that are required (select product lines only).

Nutricia Homeward Service

Office hours Monday to Friday 8am until 8pm and Saturday 9am until 1pm. Outside office hours, advice and support is available on pumps, equipment and feeding tube problems but not on individual deliveries.

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