Legal

Access to and use of this site (nutricia.com and/or any of its sub domains) is provided by NUTRICIA and is subject to the following terms.

By using nutricia.com and/or any of its sub domains you agree to be legally bound by these terms, which shall take effect immediately on your first use of nutricia.com and/or any of its sub domains. If you do not agree to be legally bound by all the following terms please do not access and/or use nutricia.com and/or any of its sub domains.

About Our Web Sites and Nutricia

We recognize the challenges of following Medical Nutrition diets. Our vision is to be the premier partner in Advance Medical Nutrition management. Our Web Sites were created as an online resource, where anyone with an interest in special medical nutritional diets can easily find information, community support, recipes, products and more.

The NUTRICIA team is recognized worldwide for delivering standard-setting, high-quality medical nutrition products and educational materials for consumers and health care professionals. Our products help manage inherited metabolic diseases, severe allergic and gastrointestinal disorders and other conditions requiring nutritional therapy.

NUTRICIA works in close partnership with leading physicians, dietitians and patient organizations to identify and respond to patient needs. We enjoy a reputation as innovators and strive to meet and exceed the demands of patients, their families and caregivers, and the medical community.

Terms and Conditions

Access to and use of Nutricia.com or any of its sub domains is subject to the following terms:
By using Our Web Sites you agree to be legally bound by these terms, which shall take effect immediately on your first use of Our Web Sites. If you do not agree to be legally bound by all the following terms please do not access and/or use Our Web Sites.

 

NUTRICIA may change these terms at any time by posting changes online. Please review these terms regularly to ensure you are aware of any changes made by NUTRICIA. Your continued use of Our Web Sites after changes are posted means you agree to be legally bound by these terms as updated and/or amended.

Use of Our Web Sites

You may not copy, reproduce, republish, download, post, broadcast, transmit, make available to the public, or otherwise use Our Web Sites content in any way except for your own personal, non-commercial use. You also agree not to adapt, alter or create a derivative work from any Our Web Sites content except for your own personal, non-commercial use. Any other use of Our Web Sites content requires the prior written permission of NUTRICIA.

 

You agree to use Our Web Sites only for lawful purposes, and in a way that does not infringe the rights of, restrict or inhibit anyone else's use and enjoyment of Our Web Sites. Prohibited behaviour includes harassing or causing distress or inconvenience to any person, transmitting obscene or offensive content or disrupting the normal flow of dialogue within Our Web Sites. Disclaimers and Limitation of Liability.

 

Our Web Sites content, including the information, names, images, pictures, logos and icons regarding or relating to NUTRICIA, its products and services (or to third party products and services), is provided "AS IS" and on an "IS AVAILABLE" basis without any representations or any kind of warranty made (whether express or implied by law) to the extent permitted by law, including the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

 

Under no circumstances will NUTRICIA be liable for any of the following losses or damage (whether such losses where foreseen, foreseeable, known or otherwise): (a) loss of data; (b) loss of revenue or anticipated profits; (c) loss of business; (d) loss of opportunity; (e) loss of goodwill or injury to reputation; (f) losses suffered by third parties; or (g) any indirect, consequential, special or exemplary damages arising from the use of Our Web Sites regardless of the form of action.

 

NUTRICIA does not warrant that functions contained in Our Web Sites content will be uninterrupted or error free, that defects will be corrected, or that the server that makes it available are free of viruses or bugs.

Intellectual Property

The names, images and logos identifying NUTRICIA or third parties and their products and services are subject to copyright, design rights and trade marks of NUTRICIA and/or third parties. Nothing contained in these terms shall be construed as conferring by implication, estoppel or otherwise any licence or right to use any trademark, patent, design right or copyright of NUTRICIA, or any other third party.

Contributions to Our Web Sites

Where you are invited to submit any contribution to Our Web Sites (including any text, photographs, graphics, video or audio) you agree, by submitting your contribution, to grant NUTRICIA a perpetual, royalty-free, non-exclusive, sub-licensable right and license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, play, make available to the public, and exercise all copyright and publicity rights with respect to your contribution worldwide and/or to incorporate your contribution in other works in any media now known or later developed for the full term of any rights that may exist in your contribution, and in accordance with privacy restrictions set out in NUTRICIA's Privacy Policy.

 

If you do not want to grant to NUTRICIA the rights set out above, please do not submit your contribution to Our Web Sites.

 

Further to the above, by submitting your contribution to Our Web Sites, you, warrant that your contribution:

  • Is your own original work and that you have the right to make it available to NUTRICIA for all the purposes specified above;
  • Is not defamatory; and
  • Does not infringe any law.
  • Indemnify NUTRICIA against all legal fees, damages and other expenses that may be incurred by NUTRICIA as a result of your breach of the above warranty.
  • Waive any moral rights in your contribution for the purposes of its submission to and publication on Our Web Sites and the purposes specified above.

Our Web Sites Online Community Rules

You agree to use Our Web Sites Online Community functionality (including Message Boards) in accordance with the following Online Community Rules. These apply across all Our Web Sites community services.

About your posts:

  • Contributions must be civil and tasteful
  • No disruptive, offensive or abusive behaviour: contributions must be constructive and polite, not mean-spirited or contributed with the intention of causing trouble.
  • No unlawful or objectionable content: unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, profane, sexually oriented, racially offensive or otherwise objectionable material is not acceptable.
  • If you use multiple loginsfor the purpose of disrupting the community or annoying other users you may have action taken against your accounts.
  • Be patient: users of all ages and abilities may be taking part in the relevant Our Web Sites Community.
  • No spamming or off-topic material:we don't allow the submission of the same or very similar contributions many times. Please don't re-submit your contribution to more than one discussion, or contribute off-topic material in subject-specific areas.
  • No advertising
  • Contributions containing languages other than English may be removed
  • No impersonation
  • No inappropriate (e.g. vulgar, offensive etc) user names
  • You may not refer to specific URLs(web site addresses) unless allowed under the relevant rules. If you know of a worthy web site relevant to the discussion topic, please inform the Our Web Sites web administrator by sending an email to websitesnutricia.com
  • Deliberate misuse of the complaints facility is not permitted. If you persist in doing this action may be taken against your account.

Safety:

We advise that you never reveal any personal information about yourself or anyone else (for example: telephone number, home address or email address), and please do not include postal addresses of any kind. If you have a helpful address to share, inform the host of the relevant Community area using the 'Contact Us' link, and they will promote it if they see fit.

If you're under 18:

If you are not 18 years of age or over, you will need your parent/guardian's permission before taking part in any Our Web Sites discussion or use any of the Online Community Functionality. Never reveal any personal information about yourself or anyone else (for example, telephone number, home address or email address).

If you breach these Terms of Use:

If you fail to abide by these Community Rules (and/or any variations in the relevant local house rules) when taking part in a Our Web Sites Community service, you will be sent an e-mail, which informs you why your contribution has been failed or edited. This mail will also include a warning that continuing to break the rules may result in action being taken against your account or accounts.

 

This action may include your relevant account or accounts being placed into pre-moderation or a temporary or permanent suspension of your ability to participate in any or all of Our Web Sites Community areas.

 

If you post or send offensive or inappropriate content anywhere on or to Our Web Sites Communities or otherwise engage in any disruptive behaviour on Our Web Sites, and NUTRICIA considers such behaviour to be serious and/or repeated, NUTRICIA may use whatever information that is available to it about you to stop any further such infringements. This may include informing relevant third parties such as your employer, school or email provider about the infringement/s.

 

NUTRICIA reserves the right to delete any contribution, or take action against any account, at any time, for any reason.

General

If there is any conflict between these terms and specific terms appearing elsewhere on Our Web Sites (including local house rules) then the latter shall prevail.

 

If any of these terms are determined to be illegal, invalid or otherwise unenforceable by reason of the laws of any state or country in which these terms are intended to be effective, then to the extent and within the jurisdiction in which that term is illegal, invalid or unenforceable, it shall be severed and deleted from these terms and the remaining terms shall survive, remain in full force and effect and continue to be binding and enforceable.

 

These terms shall be governed by and interpreted in accordance with the laws of England and Wales.

Membership Agreement

Membership Terms

Individuals may become a member ("Member") of Our Web Sites: by joining the Site. Membership is free.

Member Obligations

  1. Abide by the "Terms And Conditions" posted on the Site, which are incorporated by reference and constitute a part of Our Web Sites's agreement with you;
  2. Maintain the security of your user identification, password and other confidential information relating to your Our Web Sites membership account;
  3. Be responsible for all charges resulting from your use of the Site, including any unauthorized uses, unless you take steps to prevent its further occurrence by changing your password; and
  4. Update your personal information, including e-mail address and billing information.

Cancellation

A member may cancel anytime.

 

A member may cancel as follows:

  • By email: Send an email to websites@nutricia.com indicating in the message your intent to cancel. Be sure to include your first and last name and user name. Please note that we will not accept or open e-mail communications with attachments.

 

Contact us

Questions or comments regarding Our Web Sites should be directed by email to websites@nutricia.com.

Target Audience

This website is primarily intended for use by Health Care Professionals resident in the United Kingdom (UK) in relation to their activities and diet management practices within the UK. It may be very dangerous to apply any of the information on this website to activities outside of the UK.

 The information contained on this website is primarily aimed at user of 18 years and over. No one under that age should carry out any activity whatsoever based on the information on this website.

Professional Regulations

On this website, we are only able to give some indicative information regarding medical issues. The reader must ensure that he/she is aware of and follows the latest regulations set by and guidance available from professional bodies, dietitians and specialist practitioners in relation to all activities covered by this website and in particular to their own medical condition, situation and/or management of their diet.

Professional Advice

You must always seek professional advice in relation to any area covered by this website in respect of which you have any doubts whatsoever. The content provided by Our Web Sites is for information purposes only and is in no way intended to be a substitute for medical consultation with a qualified professional. The information, opinions, and recommendations presented on Our Web Sites are not intended to replace the care of your own physician or nutritionist. Before you make any changes in the management of your diet or your child's diet you should always consult your physician or other qualified medical professionals.

Although we carefully review our content, Our Web Sites cannot guarantee or take responsibility for the medical accuracy of documents we publish, nor can assume any liability for the content of Web sites linked to our site.

Copyright

All website design, text, graphics, the selection and arrangement thereof are copyright © 2012 Nutricia. - ALL RIGHTS RESERVED

Disclaimer of Warranty and Liability

Our Web Sites does not represent or warrant that the information accessible via this website is accurate, complete or current. Except in the case of personal injury or death caused by the negligence of Our Web Sites / NUTRICIA has no liability whatsoever in respect of any use which you make of such information.

The information provided on this website has not been written to meet your individual requirements and it is your sole responsibility to satisfy yourself prior to using this information in any way that it is suitable for your purposes. Before making any decisions based on any information contained on this website, you are strongly advised to refer to alternative independent sources of information to substantiate the basis for your decision.

Viruses

Whilst Our Web Sites makes all reasonable attempts to exclude viruses and other harmful code from the website, it cannot ensure such exclusion and no liability is accepted for viruses and other harmful code. Thus, you are recommended to take all appropriate safeguards before downloading information from this website.

Law Governing this Website and this Disclaimer

These terms and this disclaimer and any claim based on use of information from this website shall be governed by the laws of England and the parties submit to the exclusive jurisdiction of the Courts of England and Wales.

Health Care Information Disclaimer

All content, medical related guidance and responses to any queries of a medical nature submitted through the 'contact us' facility, is provided by our Resource Centre

In all cases we have the following disclaimer:

Advertising Policy

Advertising is not a financial resource for this website. This website does not host adverts or receive funding from advertising in any form. The site would only advertise relevant medical events for Health Care Professionals, a service that is free of charge.

Privacy Policy

Introduction

Danone B.V. (“Danone”) is committed to preserving the privacy of all visitors to the Nutricia website and complying with the applicable personal data protection and privacy laws.

This Privacy Policy is designed to explain to you how we use and protect the information that you provide to us.

Information that we collect from you
We may collect your personal information, including your name and contact details, on the Nutricia website (‘the website’) when you:
register on the website;
create or update your profile on the website;
use interactive communication tools (forums) on the website;
subscribe to services on the website.
We may also collect personal information about you from messages you post to the website and e-mails or letters you send to us; as well as information about your visits and use of the website.

We will collect the above information only after obtaining your express consent.

You may choose not to give your consent. This may, however, mean that you will not be able to register on the website, subscribe to services or use the interactive communication tools on the site.  

Use of your personal information

We will use your information:
to answer to your questions (including complaints) and send you emails; to contact you for your views on our services;
to notify you occasionally about important changes or developments to the site or our services and
to collect and aggregate statistics.
In addition, we will use your information to send you newsletters to which you have subscribed. You can stop receiving such newsletters simply by clicking on the “unsubscribe” link at the bottom of any newsletter. You will then be unsubscribed from receiving information and newsletters within three to four full working days. For difficulties with our unsubscribe service, please contact websites@nutricia.com
Further, where you have given your explicit consent:
we will also use your information to let you know about other products and services, which we offer which may be of interest to you and we may contact you in this connection by post, telephone, or fax, as well as by email. If you change your mind about being contacted in the future, please let us know at websites@nutricia.com
we will use your information to personalize your browsing experience.

Retention policy
We will retain your information for a reasonable period or as long as the law requires. After this period, your personal information will be deleted from our systems.

Accessing and updating your personal information
You are entitled to see the information held about you and you may ask us to correct, revise or fully remove your personal information you have given to us. If you wish to do this, please send an email to websites@nutricia.com.
 
Security
We are engaged in respecting your private life and protecting the information you submit. The security of your personal information is one of our highest priorities.

We employ security measures to protect your information from access by unauthorized persons and against unlawful processing, accidental loss, destruction and damage.

We also train and bring awareness to our employees as to the importance of privacy, confidentiality and security of your personal information.

Further, contracts are in place with contractors, which supports our business (such as our internet service provider), to ensure that your personal information remains secure.

Here follows a list of the procedures that we implement to protect your privacy:
a username and a password are needed to access personal information;
firewalls are implemented to protect information stored in our servers;
confidentiality agreements are signed with employees who have access to your personal information;
all employees adhere to our privacy policy and face severe sanctions if they break it;
system back-ups are set to ensure the integrity of your personal information.
Although every possible attempt to secure your data is made there is always some risk that unscrupulous operators may find a way to penetrate our security systems. As such, we cannot completely ensure that the collected personal information will never be revealed in a way which is in contract with this Privacy Policy.
Please think carefully about giving personal information in messages posted in any of our interactive communication tools (forums) as these are open to the public and are considered neither private nor secure. Remember that what you have submitted can be collected by third parties and used in ways that may be beyond our control.

Disclosure
The personal information collected on the website may be disclosed to other companies within the Danone Group, Danone’s contractors and agencies hired by Danone in accordance with this Privacy Policy.

Apart from the sale of any relevant part of Danone business including this website, requests from government bodies and law enforcement agencies or performance of services by contractors that support our business (such as our internet service provider), we will not disclose your personal information to any third party without your prior consent.

Children’s privacy
The same commitment as outlined in this Privacy Policy applies to personal information of children disclosed by parents to this site.

Cookies
This website uses cookies and allows  third party cookies.
Cookies are small amounts of information which we store on your computer. Cookies make it easier for you to log on to and use the site during future visits. They also allow us to monitor website traffic and to personalize the content of the site for you.
 
We will request your prior consent to place cookies to gather information about your visits and use of the website to enhance your browsing experience, with the exception of cookies that are used for the sole purpose of carrying out the transmission of communication over the internet or that are strictly necessary to carry out the service requested by you.

Cookies will not be used for unsolicited communications.

Disclaimer for Third-Party website
This website offers links to websites of third parties (i.e. non-Danone companies). Those third party websites have their own separate Privacy Policy. Please ensure that you are aware of the Privacy Policy of such websites before you submit any personal information. Danone cannot be held legally responsible for privacy policies, levels of privacy compliance of the websites of third parties.

Privacy policy changes
Any changes to our privacy policy in the future will be posted to this site and, where appropriate, through email notification to you. If you continue to use this website that means that you have accepted changes.

 

 

 

 

This site is intended for use by Healthcare Professionals. These products are to be used under medical supervision, if you have any concerns please refer to your Healthcare Professional.